FAQs

Our standard tickets are grouped into books of 10, 20, 25 or 50 but we can do other variations on request. Contact us to give you a quote based on your requirements.

Yes! Use the order form to upload your logo file. If you have specific instructions as to where on the ticket you would like it to be please specify in the “Raffle Tickets Contents” section of the order form. Please note: Only high quality images should be used.

Yes, up to a maximum of 5 files can be uploaded per order. On the order page, click the “Browse” button and select each file. You are always welcome to email logos/images/files after placing your order.

Yes, although an extra fee will be charged as shown on the Products & Prices page. Please note that “colour printing” refers to coloured text, logos and small pictures. This price doesn’t refer to full page colour printing.

Standard orders are shipped within 3 days of your order confirmation. The majority of orders are dispatched in under 24-48 hours! Postage can take up to a week depending on where you live but is typically 1 to 3 days. We send an email notification when we post your order so you know when to expect your tickets to arrive. We can provide an Express Post service for an extra fee.

We email you a formal quote and a ticket proof for you to review before we start printing. If you require changes let us know and we will update the quote/proof and re-send it to you. We won’t print your tickets until you are happy with all of the details.

Yes! You can send your artwork in PDF format. Please see our ticket specifications page for full details.

Note: You can also send any other format like Microsoft Word, Publisher, PowerPoint or a JPEG and we will use that as a guide when designing your ticket layout.

Yes, we can customise your ticket stub, just add a note in the “Raffle Ticket Contents” section when ordering.

Our standard cover has your logo/image (in black ink unless otherwise requested) and the name of your raffle and organisation name. Covers are great to provide instructions to ticket sellers, e.g. “Please return all money and tickets to the office by Friday 22nd November”

Yes! There’s a $20.00 discount for each additional order dispatched at the same time, and a $20.00 discount if ordering additional tickets (with no artwork changes) within 6 months of the original order.

No, guessing competitions and raffles come under the same regulations and all non profit organisations are eligible to run a raffle. For further information on raffle regulations check out our regulations page Raffle Regulations